Yes, we do offer Express Shipping. Customers can choose this option during check up. Express Shipping cuts the shipping time in half. We do not offer Express Shipping within Canada as the fee is too high to pass on to our customers.

All of our products, that are not clearly marked as Ready To Ship (RTS) see a turnaround time of 3 to 4 weeks.

SE means Single Ended. Single ended dreadlocks have a loop at the root to braid the hair through. SE are great for smooth, sleek looks and for customers wearing dreads for the first time. SE dreadlocks are lighter than DE dreadlocks. DE means Double Ended. Double ended dreadlocks do not have a loop at the root. They have 2 ends and are folded in half for installation. DE dreads are great for volume and full looks.

For a full head of extensions, you will need 45 to 60, depending on how thick or thin your hair is. For a half head of extensions you will need 25 to 35, depending on how thick or thin your hair is. For partial or peek-a-boo extensions, you will need 10 to 15.

United States - 5-10 Business days Canada - 2 to 5 Business days UK - 7-14 Business days International (including Australia and Japan) - 7 to 14 Business Days

Yes, you can wash your hair with the dreadlocks installed. You can wash all of our extensions. Drugstore sham;poo is perfectly alright to use, as long as it is fragrance and sulphate free. Don't use conditioners or serums on the dreadlocks. We offer an excellent Hair Elixir product to keep the hair moisturized, soft and shiny.

We ship to every country around the world, with the exception of Germany (VAT ID required by German Customs Officials).

Yes, you can return an order within 7 days of delivery. Returns must be well packaged and in it's original condition (ie; not worn or altered). Customers are in charge of the return shipping fee. Any orders found not to be in their original condition will be returned to the customer and no refund will be given. If you wish to return your purchase, contact our customer support through email or chat 24/7.

All of our Dreadlocks are installed by braiding them into your hair. You can do this yourself or visit a salon for an installation. There are many tutorials on YouTube available that will walk you through the process, show you technique, and provide resourceful information.